Day 2 - Tuesday (Part 1)

It seemed like the flight to Melbourne went really quick, we stop for a couple of hours in Melbourne before waiting to board the Emirates flight to Auckland. So we’re sitting in the departure lounge waiting for the boarding call and we here over the loud speaker “Would the Scroop family please make themselves known to an Emirates representative”. I’m thinking “after all these years we’re finally getting that upgrade to business class”. So we head to the desk and get ushered downstairs to where the boarding gates are. We get asked for our boarding passes (which the rep takes) and then we’re asked to sit and wait. After about 10 minutes an Emirates rep comes over and says “Ok then, we just needed to change your seats and you will now be sitting 3 on the window side and the other is across the aisle”. We originally had 4 seats in the middle like always. Obviously, I’m not overly impressed with Emirates little change so I go back to the desk and ask for an explanation. The rep said that someone was unable to sit at their allocated seats and the Scroop family needed to change to accommodate them. So I explain to the rep that I booked these tickets back in March and I also picked my seats back in March and we are a family of four so why in hell would you ask us to move? The woman starts rabbeting on about a load of shit that I don’t really care for so I said “Not happy, change us back!!” So she rings a supervisor and says over the phone”Mr Scroop isn’t happy, can you please come down”. So about 10 minutes later, down comes Perry, “the supervisor” (or dickhead to me) and person who made the change. So Perry starts doing the usual apologising and telling us the plane is full we had some seating issues, blah, blah, blah. “I don't care Perry, how has your problem become our problem? I ask. “The people who cant sit in their designated seats have a problem, Emirates have a problem, not sure how that translates to us having a problem, PERRY” I said. “You would really be doing us a favour if you could help us out on this one” Perry says. “Mate, since when is it my obligation to do you a favour after forking out a heap of dough for four airline tickets and being organised nine months before the flight? By this stage Kris and I are starting to get loud and argumentative with Pez and the other passengers can see a brouhaha about to break out. I bail out before that happens and grab the kids and start walking toward the boarding gates. I’ve seen those airline shows and it never ends well for the poor old passenger. But Kris ain't letting go, she’s giving it Pez. I call for her to give it up because we are needing to board the plane and I give Pez one last serve as I’m walking out. We managed to arrive in sunny Auckland without any further issues……